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AI agents automate routine tasks

Advanced Digital Assistant for Healthcare

Designed to meaningfully engage customers, automate operations, and drive growth by integrating Gen AI-powered chat capabilities into the marketing, and customer service areas of your business.
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Overcome Marketing Outreach Gaps, Streamline Service Delivery, and 10X Business Growth

Ticket Management

Automatically generates and manages support tickets, routing them to the appropriate departments and ensuring timely resolutions.

Gen AI Chat Summaries

Creates concise summaries of conversations with customers to enable support teams to understand the context and make informed decisions quickly.

Feedback Collection

Gather real-time feedback to continuously refine and improve the customer experience.

Queue Management

Optimize customer flow to reduce wait times and improve service delivery, enhancing overall satisfaction.

Campaign Insights

Helps businesses maximize ROI of marketing campaigns by providing them with actionable insights on customer behavior and preferences.

Multi-language Compatibility

Supports multiple languages, catering to a global customer base and ensuring effective communication.

Data Management

Data is captured at every point and documented with timestamps, allowing businesses to generate insightful reports whenever needed.

Integration Support

Easily integrates with your CRM to equip agents with insights into customer journeys, and craft personalized responses that make customers feel valued.

Data Management

Data is captured at every point and documented with timestamps, allowing businesses to generate insightful reports whenever needed.

Integration Support

Easily integrates with your CRM to equip agents with insights into customer journeys, and craft personalized responses that make customers feel valued.

4POWER’s impact in number
Days spent transforming amazing businesses
0 +
Countries using our solutions
0
Exceptional customer journeys delivered
0 M+
Deposits processed through our systems
$ 0 B+
Elevate and transform, one benefit at a time

Streamline Processes, Personalize
Experiences, and 10X Happiness

Enhanced Agent Performance

Enhances agent performance by equipping them with targeted response suggestions for customer queries, real-time coaching on tone and delivery, and concise conversation summaries to understand customer needs.

A Single Source of Truth

Streamline omnichannel conversations across social media, websites, and the messaging channels into a unified workspace to facilitate faster and more relevant communication with the customers.

Automated Bot-To-Agent Transfer

Automates the handoff of full call history to a live agent in the case of more complex calls ensures greater customer satisfaction and improved service levels.

Enhanced Agent Performance

Enhances agent performance by equipping them with targeted response suggestions for customer queries, real-time coaching on tone and delivery, and concise conversation summaries to understand customer needs.

A Single Source of Truth

Streamline omnichannel conversations across social media, websites, and the messaging channels into a unified workspace to facilitate faster and more relevant communication with the customers.

Automated Bot-To-Agent Transfer

Automates the handoff of full call history to a live agent in the case of more complex calls ensures greater customer satisfaction and improved service levels.

Fluid Cross-Channel Engagement

Engage users via popular channels already in use, such as WhatsApp, email or SMS, and more. Start a conversation on one channel and complete it in another, without losing context.

Fluid Cross-Channel Engagement

Engage users via popular channels already in use, such as WhatsApp, email or SMS, and more. Start a conversation on one channel and complete it in another, without losing context.

Comprehensive Knowledge Base

Creation of knowledge repositories that service agents with easily accessible information that can be used to resolve pressing customer concerns with ease.

Efficient Workload Management

Optimize agent workflows by autonomously handling routine queries, allowing them to focus on more high-priority issues, leading to increased customer satisfaction, and improved overall productivity within your support team.

Fluid Cross-Channel Engagement

Engage users via popular channels already in use, such as WhatsApp, email or SMS, and more. Start a conversation on one channel and complete it in another, without losing context.

Comprehensive Knowledge Base

Creation of knowledge repositories that service agents with easily accessible information that can be used to resolve pressing customer concerns with ease.

Efficient Workload Management

Optimize agent workflows by autonomously handling routine queries, allowing them to focus on more high-priority issues, leading to increased customer satisfaction, and improved overall productivity within your support team.

INTEGRATION

Integrate with all the tools you use and love to use

4POWER integrates seamlessly with your existing suite of business tools enabling you to enhance operational efficiency and drive digital transformation successfully.
SEE all Integrations

PowerADA vs. Competitors: A Comprehensive Feature Comparison

  • Ticket Management

PowerADA

  • Automatically manages support tickets, ensuring customer satisfaction

Other Platforms

  • Manual intervention required, slower ticket handling
  • Gen AI Chat Summaries
  • Creates concise summaries for support teams to quickly grasp customer issues
  • Limited Gen AI capabilities
  • Order Processing
  • Automates the entire process from inquiry to confirmation
  • Basic automation capabilities
  • Predictive Assistance
  • Proactively addresses user issues with ease
  • Reactive assistance based on user prompts
  • Campaign Insights
  • Provides actionable insights to maximize campaign ROI 
  • Limited insights available
  • Integration Support
  • Integrates seamlessly with platforms like WhatsApp
  • Limited integration support with communication platforms
  • Multi-Language Support
  • Offers comprehensive support in multiple languages 
  • Limited language options
  • Data Management
  • Data is captured at every point and documented with timestamps
  • Data is only captured at limited customer touchpoints
  • Ticket Management
  • Gen AI Chat Summaries
  • Order Processing
  • Predictive Assistance
  • Campaign Insights
  • Integration Support
  • Multi-Language Support
  • Data Management

PowerADA

  • Automatically manages support tickets, ensuring customer satisfaction
  • Creates concise summaries for support teams to quickly grasp customer issues
  • Automates the entire process from inquiry to confirmation
  • Proactively addresses user issues with ease
  • Provides actionable insights to maximize campaign ROI 
  • Integrates seamlessly with platforms like WhatsApp
  • Offers comprehensive support in multiple languages 
  • Data is captured at every point and documented with timestamps

Other Platforms

  • Manual intervention required, slower ticket handling
  • Limited Gen AI capabilities
  • Basic automation capabilities
  • Reactive assistance based on user prompts
  • Limited insights available
  • Limited integration support with communication platforms
  • Limited language options
  • Data is only captured at limited customer touchpoints
Testimonial

What Are Customers Saying About 4POWER?

"The clear insights provided by 4POWER have greatly enhanced our processes at Tata Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall. Since implementing 4POWER, our Customer Satisfaction (CSAT) has seen a significant improvement."

Neil Carlos DiasDirector - Quality & Transformation
“We at Medneo have been using 4POWER for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation. The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.”


Medneo
Rachael Mullen Head of Quality and Risk/ Regional Manager
“Our survey response rates were mere 5% with our previous tool. With 4POWER, response rates have been steadily increasing to over 30% within a year of implementation. And we are hoping to achieve 50% in the upcoming quarter using the Flutter SDK integration.”


Twin Health
Abdul RahumanPrincipal Product Manager

Frequently asked
questions

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PowerADA is an advanced digital assistant that utilizes Gen AI-powered chat capabilities to automate operations and enhance customer engagement across marketing and customer service areas.
PowerADA seamlessly integrates with popular communication platforms like WhatsApp, enhancing your marketing efforts and customer service effectiveness.
PowerADA supports ticket management by automatically generating and managing support tickets, ensuring timely resolutions. It also provides gen AI chat summaries to help support teams quickly understand customer needs.
You can contact us via email at support@4powercx.com or sales@4powercx.com, or call us at +971 4 889 5435 for more information or to book a demo.
Improve Customer Care

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The Magic Starts Here

Enable your team to transform customer support by automating routine tasks, providing predictive assistance, and enhancing engagement across all channels.
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